Collett Propane, Inc. will never sell our website users’ information.
Personal Information Collected; Why We Collect and For How Long
Users may provide their names, addresses, phone numbers, email addresses and Collett Propane account numbers to request services. This information will be used to validate your account and the request before providing service. For example, we will verify that a request for propane delivery is for the correct account number at the correct address before we schedule a delivery. Any information provided is completely voluntary, however providing less information will limit a user’s ability to request certain services, including deliveries, via the website.
The data we collect from you will be stored for no longer than necessary. The length of time we retain your personal information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law; the type of contract we have with you; and our legitimate interest in keeping such information as stated in this Policy.
Third Party Service Providers; Unsubscribe or “Opt Out”
If a user opts-in to our email list, the information provided will be shared with a third-party provider for email services. That third-party provider strictly forbids the buying, selling and/or renting of any contact information. Collett Propane provides anyone on our email list the option to opt-out at any time.
We may, very rarely, need to share website data with other third-party providers. When and if that should become necessary, Collett Propane will take all reasonable precautions to certify the security practices of that third-party provider and to safeguard our customer information.
Disclosure of Information
Links to Other Websites
Our website does contain links to affiliates and other websites. Collett Propane does not claim nor accept responsibility for any privacy policies, practices or procedures of other such websites. Therefore, we encourage all users and visitors to be aware that when they leave our website, to read the privacy statements of every website that collects personally identifiable information. This Policy applies only to the information collected by our website.
Collett Propane takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (ex. billing or customer service) are granted access to the personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within this Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our website. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree to and accept such changes.